Work Skills Associates Workplace Skills Series *
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The Workplace Skills Series: In-Demand Skills

The textbooks in The Workplace Skills Series teach three skills highly valued by all employers:

  • Interpersonal Communications
  • Teambuilding
  • Problem Solving

The authors are Dan Farley, a Silicon Valley Human Resource Training Manager, and Cindy Donaldson, a Northern California teacher. Three features make the material especially powerful and versatile:

  • Practical skills
  • Down-to-earth language
  • Real world situations and exercises

Features and Benefits of The Workplace Skills Series

  • Practical, powerful curriculum increases student motivation and enrollment.
  • Readable, concise explanatory text promotes skill development.
  • Real-world situations increase student attendance and participation.
  • Extensive exercises ensure skill attainment and retention.
  • Modular chapters permit flexibility for different scheduling needs.
  • Unique graphics and innovative delivery methods appeal to ESL and limited literacy students.
  • Detailed teacher's editions ensure quick instructor familiarity.
  • State-of-the-art skills increase student employability.

A Versatile Curriculum

Over 150 educational organizations use The Workplace Skills Series. Because the curriculum is so versatile, it is used by a wide variety of schools and training organizations:


The Textbooks:

Communicating in the Workplace, College Edition

224 pages, softbound
Price: $15.95
(Minimum order 20 books)
ISBN 0-9660869-2-9
More details

Communicating in the Workplace

Interpersonal skills are crucial to obtaining and retaining employment. This book provides powerful and practical skills for communicating with others. Its extensive exercises provide ample practice for mastery.

Topics include:

  • Understanding the four basic personality styles
  • Maintaining effectiveness and influence with different styles
  • Listening actively
  • Providing positive and negative feedback
  • Communicating effectively in a diverse workplace
  • Dealing with difficult people
  • Understanding workplace assignments
  • Managing conflict


Teambuilding and Problem Solving in the Workplace

220 pages, softbound
Price: $15.95
(Minimum order 20 books)
ISBN 0-9660869-1-0
More details

Teambuilding and Problem Solving in the Workplace

Employers use teams for almost every work task, so employees who understand how to solve problems in teams are highly valued. This book teaches powerful and practical team problem solving skills.

This book is designed for students at any level. All team issues and problem situations are workplace-oriented and age-independent.

Teambuilding topics include:

  • Defining roles on teams
  • Setting direction for teams
  • Making meetings effective
  • Facilitating meetings
  • Communicating on teams
  • Making decisions as teams

Problem solving topics include:

  • Defining a problem
  • Finding a root cause
  • Selecting and implementing solutions
  • Creating and interpreting charts and graphs

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