The textbooks in The Workplace Skills Series teach three skills highly valued by all employers:
Interpersonal Communications
Teambuilding
Problem Solving
The authors are Dan Farley, a Silicon Valley Human Resource Training Manager, and Cindy Donaldson, a Northern California teacher. Three features make the material especially powerful and versatile:
Practical skills
Down-to-earth language
Real world situations and exercises
Features and Benefits of The Workplace Skills Series
Practical, powerful curriculum increases student motivation and enrollment.
Readable, concise explanatory text promotes skill development.
Real-world situations increase student attendance and participation.
Extensive exercises ensure skill attainment and retention.
Modular chapters permit flexibility for different scheduling needs.
Unique graphics and innovative delivery methods appeal to ESL and limited literacy students.
Over 150 educational organizations use The Workplace Skills Series. Because the curriculum is so versatile, it is used by a wide variety of schools and training organizations:
Interpersonal skills are crucial to obtaining and retaining employment. This book provides powerful and practical skills for communicating with others. Its extensive exercises provide ample practice for mastery.
Topics include:
Understanding the four basic personality styles
Maintaining effectiveness and influence with different styles
Listening actively
Providing positive and negative feedback
Communicating effectively in a diverse workplace
Dealing with difficult people
Understanding workplace assignments
Managing conflict
220 pages, softbound
Price: $15.95
(Minimum order 20 books)
ISBN 0-9660869-1-0 More details
Employers use teams for almost every work task, so employees who understand how to solve problems in teams are highly valued. This book teaches powerful and practical team problem solving skills.
This book is designed for students at any level. All team issues and problem situations are workplace-oriented and age-independent.
Teambuilding topics include:
Defining roles on teams
Setting direction for teams
Making meetings effective
Facilitating meetings
Communicating on teams
Making decisions as teams
Problem solving topics include:
Defining a problem
Finding a root cause
Selecting and implementing solutions
Creating and interpreting charts and graphs
Work Skills Associates
712 Matadero Avenue | Palo Alto, CA 94306
Phone (650) 493-8718 | Fax (650) 493-2887 dfarley@workskills.net